Returns & Exchanges
At Arc, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn apparel. If your new pieces don't fit your aesthetic or size, we are here to help you find the perfect match.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original packaging with all tags attached to ensure they remain in pristine condition during transit.
Affix the Label
Download and print your pre-paid shipping label from the portal and attach it firmly to the outside of your return parcel.
Drop Off and Track
Leave your package at any authorized carrier location; you will receive a notification and your refund as soon as our warehouse processes the return.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing